Fast forward a year later: I now have much more experience in UX design, but still have much to learn. I worked as a UX design intern at Northwestern Mutual where I was equipped with the skills needed to efficiently use Figma and work with a design system. I learned the importance of accessibility, and creating a easy experience for a user from things I used to overlook, like error messages or pop-ups. With this knowledge, I decided I wanted to redesign uniform since I liked the idea.

Although I did not go through a formal UX design research phase by compiling date and holding user interviews, I did do more research before starting my redesign. For started, I thought about the initial concept—renting clothes. From my own experience and by observing those around me, renting clothing and being timely with returns or exchanges did not seem like a good fit for a busy college student. Also, my target demographic for uniform users would probably be used to using second-hand clothing apps already, like Depop, so I did not want to fully change this experience; I wanted to make it easier by eliminating the shipping hassles. To confirm this thought, I took a simple poll of about 50 people simply using Instagram.